IAC (028) 35 11 33 33 Emergency (028) 35 11 35 00 Health Insurance Companies Documents Typically Required by Insurers IAC (028) 35 11 33 33 Emergency (028) 35 11 35 00 Health Insurance Companies Documents Typically Required by Insurers When submitting a claim, either via Direct Billing or Non-Cashless, the insurance company requires comprehensive documentation to process the payment. Documents Typically Required by Insurers to Process a Claim At minimum a completed Claim Form (sometimes signed by the doctor) and the original hospital invoices with a detailed breakdown. Copies of prescription are often required and sometimes copies of the investigation reports. Medical reports for outpatient treatment, discharge summary for hospitalised patients are usually required. In case of surgery the Surgical Report is generally required Some companies request the photocopy of patient’s ID card/passport and of the patient’s insurance policy FV Insurance Office – We’re Here to Help Email insurance@fvhospital.com Hotline (028) 35 11 33 33 Helpful Links Direct Billing Partners Check if your insurance provider is on our list. Cashless & non-cashless services Guide to payment methods and insurance claim procedures.