IAC (028) 35 11 33 33 Emergency (028) 35 11 35 00 The FV Health Insurance Membership Guide IAC (028) 35 11 33 33 Emergency (028) 35 11 35 00 The FV Health Insurance Membership Guide Learn how to use your card, book appointments, and access dedicated support at FV Hospital. How your Membership Card works Your FV Membership Card gives you access to exclusive benefits at FV Hospital. When you make appointments for consultations and treatment services, simply show your card at the Membership Counter for assistance. After your consultation or treatment, present your card to our cashier so your discounts and privileges can be applied. Who to Help with Membership Benefits FV Hospital’s Membership Customer Consultants are always ready to guide you. They will: Explain all membership benefits clearly and help you choose the plan that fits your health needs and budget. Meet you at your convenience — either at FV Hospital, FV Saigon Clinic, or at a location of your choice, including your home or office. Where to Get Help at the Hospital As an FV member, you’ll have dedicated assistance at our Membership Counter, located in the Indochine Lobby. Our coordinators can help you with: Buying, upgrading, or renewing your membership Understanding your benefits Booking appointments and navigating hospital services Who to contact for assistance? Membership counter (028) 35 11 34 64 Membership Customer Consultants (028) 62 91 11 67 Accident & Emergency Department (028) 35 11 35 00
