Outpatient Care

Insurance Assistance

Expert Guidance on Private Health Insurance Claims and Social Insurance (BHYT).

Private Health Insurance

Our Private Health Insurance Office assists you in contacting domestic and foreign private insurance companies to request Direct Billing (guarantee of payment) according to your policy benefits.

Reimbursement Support

Need documents to claim expenses later? Visit the Insurance Office (Building F) or contact us for assistance.

  • Hotline: (028) 35 11 34 51
  • Email: insurance@fvhospital.com

Direct Billing Partners

View our extensive list of local and international insurance providers, third-party administrators, and assistance companies that work with FV to deliver direct billing services.

Cashless & non-cashless services

Understand what “Cashless” means and how the billing process works for both inpatient and outpatient services, including steps to take if your insurer is not in our network.

Common Exclusions from Insurance Policies

Every policy has unique rules and limits. Review a general guide to medical services and conditions that are typically not covered by most insurance plans.

Documents Typically Required by Insurers

Ensure a smooth claim process by preparing the comprehensive documentation required by insurers, such as claim forms, original invoices, and medical reports

Social Insurance (BHYT)

Our BHYT Information Desk guides you on how to utilize your national social health insurance at FV Hospital. We are available to answer all questions regarding your benefits, card validity, and registered primary care providers.

Need Support? 

Visit our consultation desk or call for a quick lookup.

  • Hotline: (028) 35 11 34 51

Register FV as your Primary Facility

Maximize your SI benefits and gain priority access to outpatient care without needing a referral letter.

Social Insurance Process

Clear, step-by-step guidance to ensure convenient and confident use of Social Health Insurance at FV Hospital.

Inpatient & Outpatient Benefits

Optimize your Social Insurance benefits for both outpatient consultation and inpatient treatment when registering and using SI at FV Hospital.

For concerns you might have, please contact us directly at the Ground Floor, Building F, or via

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