IAC (028) 35 11 33 33 Emergency (028) 35 11 35 00 Outpatient Care Insurance Assistance IAC (028) 35 11 33 33 Emergency (028) 35 11 35 00 Outpatient Care Insurance Assistance Expert Guidance on Private Health Insurance Claims and Social Insurance (BHYT). Private Health Insurance Our Private Health Insurance Office assists you in contacting domestic and foreign private insurance companies to request Direct Billing (guarantee of payment) according to your policy benefits. Reimbursement Support Need documents to claim expenses later? Visit the Insurance Office (Building F) or contact us for assistance. Hotline: (028) 35 11 34 51 Email: insurance@fvhospital.com Direct Billing Partners View our extensive list of local and international insurance providers, third-party administrators, and assistance companies that work with FV to deliver direct billing services. See detail Cashless & non-cashless services Understand what “Cashless” means and how the billing process works for both inpatient and outpatient services, including steps to take if your insurer is not in our network. See detail Common Exclusions from Insurance Policies Every policy has unique rules and limits. Review a general guide to medical services and conditions that are typically not covered by most insurance plans. See detail Documents Typically Required by Insurers Ensure a smooth claim process by preparing the comprehensive documentation required by insurers, such as claim forms, original invoices, and medical reports See detail Social Insurance (BHYT) Our BHYT Information Desk guides you on how to utilize your national social health insurance at FV Hospital. We are available to answer all questions regarding your benefits, card validity, and registered primary care providers. Need Support? Visit our consultation desk or call for a quick lookup. Hotline: (028) 35 11 34 51 Register FV as your Primary Facility Maximize your SI benefits and gain priority access to outpatient care without needing a referral letter. See detail Social Insurance Process Clear, step-by-step guidance to ensure convenient and confident use of Social Health Insurance at FV Hospital. See detail Inpatient & Outpatient Benefits Optimize your Social Insurance benefits for both outpatient consultation and inpatient treatment when registering and using SI at FV Hospital. See detail Table of contents Private Health Insurance Social Insurance (BHYT) For concerns you might have, please contact us directly at the Ground Floor, Building F, or via Insurance Counter insurance@fvhospital.com Hotline (028) 35 11 33 33 (028) 35 11 34 51